Dental Emergencies
People aren’t always sure whether they have a dental emergency — but if you're in pain or worried, the information below will help you understand what to do.
Dental emergencies during working hours
If you need assistance during our opening hours, please phone us on 01481 255311 and we will do our best to help. We have a limited number of emergency appointments available each day for our registered patients and provide timely care based on your symptoms. To improve your chances of getting an appointment, please give us a call as early as you can in the day. Once the problem has been diagnosed, your dentist will determine whether you need urgent treatment there and then, or whether they can make you comfortable and bring you back for the necessary treatment.
Out of hours dental emergencies
Kings Mills Dental Practice is part of a co-operative of local dental practices that provide emergency out of hours dental care for our combined registered patients.
A dental emergency is defined as:
- Dental trauma resulting in substantial damage to the teeth or mouth
- Pain that is not controlled by normal analgesics (Paracetamol or Ibuprofen)
- Swelling due to dental infection that is getting worse
- Uncontrolled bleeding following a recent dental extraction
If you have a dental emergency out of hours that meets the above criteria, please telephone us on 01481 255311 where our answerphone message will give directions to the on-call practice. Please be advised that the on-call emergency dentist may not be your regular dental service provider but will provide you with appropriate advice or, if necessary, an out of hours emergency dental appointment.
Our co-operative of dental practices uses nationally recognised guidelines for emergency dentistry. This allows us to standardise our emergency dental care procedures ensuring that our patients receive the same high levels of professional care from all of our on-call dental practices and out of hours emergency dental teams.
Out of hours emergency appointments will incur a call out fee for which you will be liable and there will be a charge for the treatment you receive. The fees are the same regardless of which dental practice or emergency dental team you are treated by. Your emergency dentist will be able to provide you with an estimate of fees depending on your symptoms and dental needs.
If you are not registered with us or any other practice, please call the Emergency Department on 01481 220000 where you will be directed to the Island's On-Call Emergency Dentist. The same criteria for a dental emergency will apply.
Out of hours dental emergency fees
The co-operative works on a set of fixed fees that are limited to the essentials of emergency care and a call-out fee. These fees are listed below:
- Call-out 8am-8pm: £220
- Call-out 8pm-8am incl bank holidays: £275
Plus additional treatment cost as listed below:
- Consultation (with or without prescription): £56
- Temporary restoration: £96
- Simple extraction: £135
- Surgical/complex extraction: £220
- Dressing pulp chamber: £210
CONTACT US
Get in touch today if you have a question, or would like to book an appointment.
01481 255311
OPENING TIMES
Mon and Thur 8.30am – 7pm
Tue, Wed and Fri 8.30am – 5.30pm
